Frequently Asked Questions
Everything you need to know about shopping with Red Label Outlet.
Are your beauty products authentic?
Yes, 100%. We source all our products directly from authorized distributors or the brands themselves to ensure you receive genuine, high-quality beauty items every time.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your skincare or makeup essentials sooner.
What is your return policy for cosmetics?
Due to hygiene reasons, we can only accept returns on products that are unopened, unused, and in their original packaging within 30 days of purchase.
Do you offer international shipping?
Currently, we ship to most major regions. Shipping costs and delivery times vary by location and will be calculated at the final stage of your checkout.
How can I track my package?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular 'Buy Now, Pay Later' options like Klarna and Afterpay.